We may collect personal information from you when you request information about a product or service, purchase a product or service, or otherwise elect to participate in an activity. If you contact us directly, such as through customer service, we may request information so we can respond to your question or comment and/or validate your identity. We may also collect information sent to us through your web browser. The information we collect may include, but is not limited to, your name, e-mail address, IP address, billing and/or shipping address, phone number, payment account information, and other information about you submitted to verify who you are or to prevent fraud. If you call our customer service, we may collect personal information you knowingly and voluntarily provide through your contact with our customer service representatives.
We are the sole owners of the information we collect from you on this site and in your other communications with the company, including at the time of a sale in order to complete your transaction and deliver products and services. We only have access to and collect information that you voluntarily give us via email or other direct contact from you such as by phone or on the Consultation Scheduler Page. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as is necessary to fulfill your request for information or for our own marketing purposes (e.g., to ship an order, or to inform you about our promotions).
We may in the future collect information that is typically not personally identifiable through the use of web technologies, including without limitation “session cookies,” and “persistent cookies.” As the Internet evolves, we may implement and use different types of technologies for this purpose. Web technologies may be placed on this site directly by us or by third party providers, and we or third party providers may place web technologies on behalf of the partner whose branding appears on this website or its service providers and allow that partner to utilize the data collected. This information will be used to enhance your use and experience with this website, for marketing analysis, for targeted and display advertising, and for quality improvement purposes. We may collect your IP address through web technologies.
Session Cookies. A “session cookie” is a temporary cookie that expires when you close your browser. A session cookie assigns a randomly-generated, unique identification number to your computer when you access this website. Assigning your computer a number facilitates the proper functioning of the features of our website by permitting us to maintain a persistent “state” for your session, such as maintaining the contents of your shopping cart during checkout.
Persistent Cookies. Unlike a session cookie, a “persistent cookie” does not expire when you close your browser. It stays on your computer until the expiration date set in the cookie (for example, at the end of a calendar month) or until you delete it. Persistent cookies can be used to “tag” your computer so that the next time you visit (or someone using your computer visits), our server will recognize you, not by name, but by the “tag” on your computer. This will enable us to provide you with a personalized experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use this website, for example, how people use this website on their first visit and how often they return.